Sport, parks and leisure - Retention Guru
19 Apr 2024 Sport, parks, & leisure: daily news and jobs
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention leisure-kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Opinion
Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector

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Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

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Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

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Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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News headlines
Andy King launches The Conveners podcast to champion the pivot to wellbeing
Andy King launches The Conveners podcast to champion the pivot to wellbeing   18 Apr 2024

The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, called The Conveners, and hosted by chair of GM Active and .... more>>
Everyone Active launches Everyone Golf – plans to link health and fitness and sport portfolios
Everyone Active launches Everyone Golf – plans to link health and fitness and sport portfolios   17 Apr 2024

Everyone Active has launched a golfing brand, Everyone Golf, after new contract wins made it the UK’s second-largest golf operator in the UK, with ten .... more>>
UK Active Awards for excellence open for nominations
UK Active Awards for excellence open for nominations   16 Apr 2024

UK Active has announced details of its annual health and fitness industry awards ceremony, which will take place in Birmingham on the evening of .... more>>
Hospitality veteran Belinda Steward takes the helm at Places Leisure
Hospitality veteran Belinda Steward takes the helm at Places Leisure   16 Apr 2024

Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed Belinda Steward as MD. Steward was previously MD at .... more>>
Go Fit CEO, Mário Barbosa, unveils expansion plans in this month’s HCM
Go Fit CEO, Mário Barbosa, unveils expansion plans in this month’s HCM   15 Apr 2024

Having redefined the model of public-private collaboration in Spain, Go Fit is now expanding into Italy and has ambitious plans to grow its estate, .... more>>
Dedicated recovery clubs tipped to become a trend
Dedicated recovery clubs tipped to become a trend   11 Apr 2024

Recovery, social wellness and longevity were talking points at PerformX recently, tipped by many speakers as upcoming trends, while the exhibition .... more>>
Top operators gather from across Europe for EHFF
Top operators gather from across Europe for EHFF   10 Apr 2024

Industry experts are gathering in Cologne for today's European Health & Fitness Forum (EHFF), followed by FIBO from 11-14 April, which will feature .... more>>
Oxygen Consulting deep dives into padel with forthcoming report
Oxygen Consulting deep dives into padel with forthcoming report   09 Apr 2024

Oxygen Consulting is about to launch its first UK Padel Report, which investigates this fast-growing sport. Brought to the UK around 2012, padel .... more>>
Global summit will bring together industry leaders in health, fitness and wellness
Global summit will bring together industry leaders in health, fitness and wellness   05 Apr 2024

Global publishing outfit, Leisure Media, has announced details of its new annual conference for .... more>>
Company profile


InBody UK

InBody is dedicated to inspiring and leading people to live a healthier life, providing medically graded commercial and home use products.

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Catalogue gallery


Featured Supplier

Webinar: Building a new energy future for the leisure sector

Webinar: Building a new energy future for the leisure sector

As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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21-21 Apr 2024

Below the Belt Melbourne Pedalthon

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22-24 Apr 2024

UK Aufguss Championships

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